Hollard

Repairer network

Register interest

Opportunity to apply for network smash repairer status

Hollard adheres to the Motor Vehicle Insurance and Repair Industry Code of Conduct, a set of guidelines that promotes cooperation and transparency between insurers and repairers.

Joining the Hollard network of partner motor supplier

When Hollard customers lodge their claims for their vehicle, they are looking for a high quality and reliable service. We are committed to delivering high levels of customer service and work with a network of motor suppliers who share this commitment and consistently perform quality repairs in a timely and professional manner.

Hollard reviews each supplier before they become a partner of the One Hollard Motor Repairer Panel to ensure they fit within Hollard’s requirements, including:

  • being located in convenient areas to Hollard customers
  • having the necessary facilities, equipment, and business processes in place
  • complying with Motor Vehicle Insurance and Repair Industry Code of Conduct
  • having employed, qualified, and competent staff to perform the required services
  • the number of suppliers required in any area, depending on the current claim volumes and the potential for future customer growth
Interested in becoming part of the Hollard Repairer Network?

Register your interest by completing our Register interest form.

Register interest repairer network

  

Once we receive your completed form, we will review it and start an assessment. You may be sent a questionnaire to complete so that we can assess your suitability. We will advise you of whether we currently have a need to engage additional repairers for your geographical area within 14 calendar days.

To determine whether there is a need for a supplier in your area, we consider factors such as claim volumes, the potential for future customer growth, whether Hollard has a need for additional suppliers in your area and the type of repair services required in your area.

Please note: the submission of any Register interest form does not guarantee approval.