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Hollard is aware of a cyber incident impacting a confined claims management system used by some agency and broker partners. The system is located in a third-party data centre isolated from the rest of the Hollard network. Our cyber incident response plan has been activated and we are working closely with specialist cyber security experts to identify impacts. We have contacted our agency and broker partners with active claims in this system to explain the impact of this disruption and what we are doing to resolve this incident. If you have not received an email from us, no action is required. We have also notified the relevant regulators and will provide further updates as they become available.
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Hollard is one of Australia’s largest general insurers and is independent and privately owned. We’re the brand behind the brands. You may not have heard of us, but it's likely you will have heard of some of our partner brands, including Australian Seniors, Commonwealth Bank, Everyday Insurance, Real Insurance and Steadfast, just to name a few.
Together with our partners we help protect what’s important for millions of Australians.
About Hollard
We underwrite a broad range of general insurance products, including motor, home, contents, bicycle, pet, and business; both directly and through partnerships.
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Please be advised, with effect from 18 July 2023, that The Hollard Insurance Company Pty Ltd (“Hollard”) registered business address, and principal place of business, changed to Level 5, 100 Mount St North Sydney NSW 2060. This address updates Hollard’s street address as set out in any Policy Documentation.
Hollard proudly acknowledges Australia's First Nation peoples and honours their stories, traditions and living cultures.
We pay our respect to our First Nations people as the traditional custodians of this land on which we work and live, and are guests upon.