Corporate responsibility
At Hollard, our actions and decisions are shaped by our people. Insurance is about protecting what’s important, we do this for millions of Australians.
Hollard is committed to conducting its business ethically and lawfully. We work with partners and suppliers who align with our values of corporate social responsibility, environmental responsibility, workplace safety and staff inclusion and diversity.
For us, it’s not just lip service, it’s the right thing to do.
Because together, we go further.
Modern Slavery
Hollard operates in accordance with all applicable laws including laws prohibiting human slavery and slavery like practices, human trafficking and child labour. And we expect our suppliers to operate in the same accordance, demonstrating the values we both share.
Full details on our commitment are available here: Modern Slavery Statement.
Whistleblower policy
To ensure an ethical and lawful workplace, and to identify any blind spots, Hollard has an external hotline for employees, customers and suppliers to use to report concerns of unethical or illegal behaviour.
Full details on Hollard’s whistleblower policy is available here: hotline link.
Support for vulnerable customers
Find out how to get support if you need it including:
Customer Engagement Charter
Hollard’s Customer Engagement Charter outlines our expectations around behaviour standards.
Reconciliation Action Plan
Our Reflect RAP has been endorsed by Reconciliation Australia, and is available for download for anyone who would like to learn more about the steps we’re taking as we move towards reconciliation.
Customer support
Domestic violence
Financial hardship
